ScoopMtlFAQ
Frequently Asked Questions
What areas do you serve?
We currently serve the West Island, within a 5 to 10 km radius of our home base. Our coverage area grows as we do, reach out even if you're just outside the zone.
How much does it cost?
Pricing starts at $22/week for one dog. We also offer biweekly, one-time cleanup, and seasonal spring cleanup options. See our Plans & Pricing section for full details.
Do I need to sign a contract?
No. Every plan is month-to-month, cancel anytime.
How do you get into my yard?
When you book, you'll give us your gate code or access instructions, and we'll send an SMS before we arrive.
Do I need to be home during my visit?
No, you don't need to be home. Just give us your gate code or access instructions when you book. If your dog isn't comfortable with strangers, please bring them inside or secure them during your scheduled visit window.
Do you still come in winter?
Ongoing service pauses for the winter, roughly late November through late March, since snow cover makes yard cleanup impractical. We resume in spring, and our Spring Cleanup service clears everything that built up over the winter.
What if you miss a spot?
Just let us know and we'll come back to fix it, no charge.
How do I pay?
Payments are automatic after each visit, no cash or invoices to keep track of.
Do you offer any discounts?
Yes. We offer a 10% seniors discount and a $15 referral reward, up to 2 discounts per visit.
How do I get started?
Request a free estimate. There is no obligation.